Orders Policy

Delivery

Orders processed Mon-Fri (Excl. bank holidays). Weekend orders processed the next working day.
All orders sent via tracked and signed service.
Next-day delivery options available via DPD or alternative service.
Next day delivery relates to working days Mon-Fri
Once dispatched, delivery times scheduled but not guaranteed. Delays due to courier are not our responsibility, but we'll act promptly to resolve.
Signature required for delivery. Request for safe place delivery via email or order notes.
Responsibility for items delivered to public places lies with the customer.
Please expect potential delays in delivery over the Black Friday/Cyber Monday period

Refunds

Products refunded if returned in original sealed condition, excluding postage fees.
Cancellation before delivery incurs a £4.99 return charge.

Replacements/Exchanges

Report faulty/damaged/products must be reported within 48 hours of delivery for replacement/refund and investigation purposes. After this window we will be unable to deal with any claim.
Missing Items need to be reported a maximum of seven days after delivery to enable us to take any action
Exchange possible for unused, sealed items (P&P at customer's expense).

Cancellations

Orders can be canceled before processing. Once dispatched, return for refund (minus fees) which include a 10% restocking fee and P&P costs.
During Black Friday/Cyber Monday period with order volumes being vast, cancellations must be made within 2 hours of placing your order, after this point we will be unable to cancel your order.
Contact within 30 days, return within 45 days, unused and with seals intact. Customer covers return shipping.

Payments Accepted

Privacy Policies

We won't sell/lease your personal info without permission or legal requirement.
You can request details of your stored personal data under the UK's Data Protection Act 1998.

Accessories